Shipping policy

Shipping Policy

Last updated: [Insert Date]

At Zayoura The Label, we strive to provide a smooth, reliable, and transparent shipping experience for every order.

Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed.

During product launches, promotional periods, holidays, or periods of high demand, processing times may be slightly longer.

Orders are processed Monday through Friday, excluding public holidays.

Shipping Destinations

We currently ship throughout Sweden and selected countries within the European Union.

Estimated Delivery Times

  • Sweden: 2–5 business days

  • European Union: 5–10 business days

Please note that delivery times are estimates and may vary depending on your location, the shipping carrier, customs procedures (where applicable), public holidays, or other circumstances beyond our control.

Shipping Costs

Sweden

  • 59 SEK for orders below 899 SEK

  • Free shipping on orders of 899 SEK or more

European Union (excluding Sweden)

  • 129 SEK (approximately €12) flat-rate shipping on all orders.

Shipping costs are calculated and displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow up to 24 hours for the tracking information to become active.

Customs & Duties

Orders shipped within the European Union are generally not subject to customs duties.

If additional taxes, duties, or import fees apply due to local regulations, these are the responsibility of the customer.

Lost or Delayed Packages

While we do our best to ensure timely delivery, Zayoura The Label is not responsible for delays caused by shipping carriers, customs, weather conditions, public holidays, or other circumstances beyond our control.

If your package appears to be lost or significantly delayed, please contact us and we will gladly assist you in locating your shipment.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order.

Once an order has been processed, we may not be able to change the delivery address.

Zayoura The Label is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Returns & Return Shipping

Customers are responsible for all return shipping costs.

For more information about returns and refunds, please refer to our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Zayoura The Label AB
Email: support@zayoura.se